Privacy Policy
Last updated: April 26, 2026
The Sacred Flow Collective (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
We may collect:
- Contact details: name, email address, phone number.
- Booking details: retreat, class, or event selections, dates, preferences.
- Payment information: processed securely by our payment providers (we do not store full card details).
- Website usage data: pages visited, actions taken, basic device information.
- Communication preferences: your choices about receiving emails and updates.
2. How We Use Your Information
We use your information to:
- Process and manage bookings, memberships, and purchases.
- Send emails and updates about retreats, classes, events, and offerings.
- Share reminders, confirmations, and important service messages.
- Improve our website, offerings, and community experience.
- Comply with legal and accounting obligations.
3. Email Marketing & Mailchimp
We may use Mailchimp to send emails and newsletters.
- When you join our list, book a retreat, or opt in on a form, your name and email may be stored in Mailchimp.
- Mailchimp processes this data on our behalf in line with their own privacy practices.
- Every email includes an “unsubscribe” link so you can opt out at any time.
4. Cookies & Tracking
Our website may use cookies and similar technologies to help the site function properly, understand how visitors use our pages, and improve your experience over time. You can usually control cookies through your browser settings.
5. Sharing Your Information
We do not sell your personal information. We may share it only with service providers, professional advisors, or authorities if required by law. These partners are only given the information they need to perform their services.
6. Data Retention
We keep your information only for as long as needed to provide our services and meet legal requirements. When it is no longer needed, we take steps to delete or anonymize it.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or limit our use of your personal data. To exercise these rights, contact us using the details below.
8. Children’s Privacy
Our offerings and website are not directed to children under 16. We do not knowingly collect personal information from children.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: The Sacred Flow Collective. Email: sanctuary@sacredflowcollective.com.